CUSTOMER SATISFACTION SURVEY

Is this the first time you have used our services? *

Month *

Day *

May we use you as a reference on our website?
(Only your name, city, state and relevant comment will be used.) *

May we use you as a person-to-person reference either via email or phone contact?
If Yes, we will contact you via email/phone prior to providing your desired contact information. NO ADDRESSES ARE EVER GIVEN OUT. *

QUESTION 1: Prior to your appointment, please rate your customer service experience when scheduling your appointment. *

QUESTION 2: Prior to your appointment, if you left a message, was your call returned in a timely manner? *

QUESTION 3: Prior to your appointment, was the person who answered your call able to address your questions and concerns to your satisfaction? *

QUESTION 4: During our visit to your home, did our technician explain all aspects of the work to be performed? *

QUESTION 5: During our visit to your home, did our technician conduct himself in a professional manner, ie. in uniform, clean, pleasant personality? *

QUESTION 6: During our visit to your home, besides the masking paper and tape left behind, did our technician leave the work area clean and in good order? *

QUESTION 7: Please rate the finished appearance of the work performed. *

QUESTION 8: Please rate the value of the work for the price paid. *

QUESTION 9: Would you recommend us to friends or family needing our services? *

QUESTION 10: If you visited our website, please rate it based on user friendliness and ease of use. *

QUESTION 11: If you visited our website, please rate it based on content. *

QUESTION 12: If you visited our website, please rate it based on overall design. *